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Trust & Safety
5 articlesAllGetting StartedFor Pet OwnersFor Pet Sitters & Dog WalkersBooking & SchedulingPaymentsTrust & SafetyBlog
Understanding Sitter Profile BadgesBadges appear on your public profile as quick trust signals for owners browsing search results.
ID Verified
Your identity has been verified by Government IDThe Background Check ProcessTrust is the foundation of WinniePaws, so every provider goes through a background check disclosure as part of onboarding.
The disclosure
Before your profile Keeping Your Account SecureA few good habits go a long way toward keeping your account safe.
Choosing a strong password
When you create your WinniePaws account, your password must be atReporting an Issue With a Past StayIf something didn't go as expected during a stay, you can file a dispute directly from the booking.
How to file one
Open the booking and select Have an issue?Can I Appeal a WinniePaws Account Action or Deactivation?WinniePaws takes account integrity seriously, and most restrictions come with a clear path to respond.
If it's tied to a background check result
If a backgrou