How can we help?
Browse by Category
Getting Started
Learn how to set up your account and make bookings
For Pet Owners
Find and book trusted pet sitters and dog walkers
For Pet Sitters & Dog Walkers
Learn how to become a successful pet care provider
Booking & Scheduling
Manage your bookings and schedule services
Payments
Payment methods, refunds, and pricing information
Trust & Safety
How we protect your pets and ensure quality care
Popular Articles
How to find and book a pet sitter
Learn how to search for and book the perfect pet sitter for your fur family.
Getting paid as a pet sitter
Everything you need to know about receiving payments for your services.
How to contact Winniepaws Support
Need help? Learn how to get in touch with our support team.
Winniepaws Guarantee
Learn about the protections offered by the Winniepaws Guarantee.
Cancellation policy
Understanding cancellations and refunds for bookings.
How Winniepaws's service fee works
Learn about service fees for owners and sitters.