Skip to main content

How can we help you and your pet today?

All articles

27 articles

More articles

Setting Holiday RatesHolidays are when pet owners need a sitter most — and when you're most in demand. WinniePaws lets you set an optional surcharge that applies automatically on maHow Search Ranking WorksWhen an owner searches for a sitter, results are ranked by a straightforward set of factors — no hidden boost system to game. What determines your position The Background Check ProcessTrust is the foundation of WinniePaws, so every provider goes through a background check disclosure as part of onboarding. The disclosure Before your profile Keeping Your Account SecureA few good habits go a long way toward keeping your account safe. Choosing a strong password When you create your WinniePaws account, your password must be atCreating Your Sitter ProfileYour profile is edited from Settings, and you can preview exactly what owners see with the View public profile link at the top. Personal Info Your Profile HAccepting & Declining Booking RequestsNew requests land under Bookings › One-Time, filtered to Pending until you respond. Everything else — Active, Confirmed, Complete, Paid, and Cancelled — has itsSetting Your AvailabilityCalendar › Availability controls when owners can book you at all — it's separate from your actual booked appointments, which live under the Bookings view of theUsing Your CalendarCalendar › Bookings shows every confirmed appointment in a full calendar view, with quick stats — total appointments, active categories, and how many are happenGetting Paid: Payouts & EarningsPayouts is your earnings dashboard — lifetime earnings, your current tier, and a full breakdown of what's pending versus ready to withdraw. The 85/15 split Managing Recurring ClientsRepeat clients live under Bookings › Recurring, separate from one-time requests since they follow their own accept/decline and billing rules. Accepting a sCreating Your WinniePaws AccountStep-by-step: signing up, verifying your email and phone, and setting up your owner profile.Setting Up a Recurring BookingHow to set up a repeating schedule with the same sitter, and how billing works for each visit.Taxes & 1099Earning income through WinniePaws is rewarding — but come tax season, things can catch you off guard if you're not prepared. Here are the essentials every sitte