Welcome to WinniePaws! Whether you're booking your first pet sitter or just looking around, here's the whole journey in three steps.
1. Create your account
Sign up with your email (or Google/Facebook), verify your email and phone, then tell us whether you're looking for a sitter or want to become one. If you're an owner, a short 4-step wizard collects your contact details and your pets' info so sitters know who they're caring for. See Creating Your WinniePaws Account for the full walkthrough.
2. Find a sitter you trust
Search by location and dates, filter by service type, pet size, and more, then browse verified profiles with reviews and ratings. See How to Find the Right Pet Sitter.
3. Book with confidence
Pick a service, choose your dates, and send a booking request — your card is held, not charged. Your sitter has 24 hours to accept, and only then does payment go through. Not sure yet? You can schedule a free Meet & Greet first instead. See How to Book a Sitter.
Need the same sitter on a repeating schedule instead of a one-off booking? Check out Setting Up a Recurring Booking.
That's it — no hidden steps, no cash or off-platform payments. If you get stuck anywhere, our support team is one click away.