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For Pet Owners
5 articlesAllGetting StartedFor Pet OwnersFor Pet Sitters & Dog WalkersBooking & SchedulingPaymentsTrust & SafetyBlog
Deactivating or Deleting Your AccountYou can request account deletion any time from Settings › Danger Zone.
How it works
Request Deletion opens a pre-filled email to our support team. This is iUsing Coupon and Promo CodesIf you have a WinniePaws coupon or promo code, you can apply it during checkout.
Where to enter it
On the Review & Pricing step of the booking flow, look for Understanding Sitter Profile BadgesBadges appear on your public profile as quick trust signals for owners browsing search results.
ID Verified
Your identity has been verified by Government IDCan I Appeal a WinniePaws Account Action or Deactivation?WinniePaws takes account integrity seriously, and most restrictions come with a clear path to respond.
If it's tied to a background check result
If a backgrouHow to Find the Right Pet SitterUsing search filters, the map view, and sitter profiles to find someone you trust.